Welcome to the CampQuestGear LLC (hereinafter referred to as “we” or “Company”) website. By using this website and our services, you accept the following terms and conditions (hereinafter referred to as “Terms”). Please read these Terms carefully before using the website. If you do not agree to these Terms, please do not use our website or services.
- Scope of Service
CampQuestGear LLC provides online sales of various outdoor products, including but not limited to tents, backpacks, etc. We reserve the right to change, update or terminate some or all of our services at any time without prior notice. - Orders
All orders are subject to the purchase process described on our website.
We have the right to refuse or cancel any order at any time, including but not limited to due to availability, pricing errors or suspected fraudulent behavior.
Once an order is placed, you will receive an email confirmation, which only indicates the receipt of your order and does not constitute final confirmation of the order. - Prices and Payments
All prices are in US dollars and are subject to change at any time. The specific price is subject to the price at the time of order confirmation.
We accept various payment methods, including credit cards and payment platforms. During the payment process, you agree to provide accurate and complete payment information. - Shipping and Delivery
We will try our best to ship within a reasonable time after confirming the order, and the processing time is usually within 1-3 business days.
Delivery time may vary depending on the destination, shipping method and other factors. We are not responsible for delays caused by uncontrollable factors. - Return Policy
We offer a 30-day return policy. If you are not satisfied with the purchased goods, you can apply for a return within 30 days after receiving the goods.
All returns must be in the original packaging and accompanied by proof of purchase. Some items may not be returned (for example: personalized items, perishable or sanitary products).
Return shipping costs are borne by the customer unless the cause is due to wrong shipment or product defect. - Intellectual Property
Unless otherwise stated, all content on this website, including text, images, trademarks, logos and software, is the property of CampQuestGear LLC and its licensors and is protected by copyright and intellectual property laws.
You may not use, copy or distribute any content on this website without our written permission. - User Responsibilities
You agree to comply with all applicable laws and regulations when using this website and assume all liability arising from any violation of the Terms. You agree not to:
Provide or transmit any malware, viruses or other harmful code through this site.
Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
Violate the intellectual property, privacy or other legal rights of others.
- Disclaimer
We hereby disclaim any liability for any indirect, incidental, punitive or consequential damages arising from the use of this website or any product therein. In addition, although we try to ensure the accuracy and reliability of the content of the website, we do not guarantee the correctness, completeness or timeliness of the information on the website. - Modification of Terms
We reserve the right to modify these Terms at any time. The updated Terms will be posted on the website, and your continued use of the website after the update will constitute your acceptance of the new Terms. - Governing Law
These Terms shall be governed by and constrained by the laws of the United States. Any disputes arising from these Terms shall be submitted to the courts in the place where CampQuestGear LLC is headquartered.
Thank you for choosing CampQuestGear LLC, we look forward to providing you with exceptional outdoor gear and service!